top of page

Privacy Policy

Last updated: 11.02.2026

​

1. Introduction

 

This Privacy Policy explains how I collect, use, and protect your personal data when you visit this website, contact me, or use my services.

​

I am committed to protecting your privacy and handling your data transparently and securely.

​

If you have any questions about this policy, you can contact me at:


Email: craig@craigtough.co.uk
 

2. What Information I Collect

 

I may collect and process the following types of personal data:

​

Information you provide directly
 

  • Name

  • Email address

  • Phone number

  • Business details

  • Information submitted via contact forms

  • Information shared during consultations or enquiries
     

Information collected automatically

 

When you visit my website, certain information may be collected automatically through cookies and analytics tools, including:
 

  • IP address

  • Browser type and version

  • Pages visited

  • Time spent on pages

  • Referral source

  • Device information

​

3. How I Use Your Information

 

I use your information to:
 

  • Respond to enquiries

  • Provide digital marketing services

  • Send requested information or updates

  • Improve website performance and user experience

  • Analyse website traffic and marketing performance

  • Comply with legal obligations
     

I will only process your data where there is a lawful basis to do so under UK GDPR (e.g., consent, contract, legitimate interest, or legal obligation).
 

4. Marketing Communications

​

I may send marketing communications to businesses where there is a lawful basis to do so.

​

For corporate subscribers (e.g., limited companies), I may contact relevant individuals under the lawful basis of legitimate interest, where I believe my services are relevant to their business.

​

Where I rely on legitimate interest:

  • Communications are targeted, relevant, and proportionate

  • I clearly identify myself

  • A simple opt-out is provided

​

For individuals, I will only send marketing communications where I have received consent.

​

You can opt out of marketing communications at any time by replying to the email or contacting me directly.

​

5. Cookies & Analytics

​

This website may use cookies and similar technologies to:

​

  • Analyse traffic (e.g., Google Analytics)

  • Improve user experience

  • Track marketing performance

 

You can control or disable cookies through your browser settings. Where required, a cookie banner will allow you to manage your preferences.

​

6. Third-Party Tools & Services

​

I may use trusted third-party tools to operate my business, such as:

​

  • Website hosting providers

  • Email marketing platforms

  • CRM systems

  • Analytics platforms (e.g., Google Analytics)

  • Advertising platforms (e.g., Google Ads, Meta Ads, LinkedIn Ads)

  • Payment processors (if applicable)

​

These providers may process data on my behalf and are required to handle your data securely and in compliance with data protection laws. I do not sell your personal data to third parties.

​

7. Data Retention

​

I will only retain your personal data for as long as necessary to:

​

  • Provide services

  • Fulfil legal or accounting obligations

  • Resolve disputes

 

When data is no longer required, it will be securely deleted.

​

8. Data Security

​

I take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

​

However, no online transmission can be guaranteed to be completely secure.

​

9. Your Rights

​

Under UK data protection law, you have the right to:

​

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

​

To exercise any of these rights, please contact me at craig@craigtough.co.uk.

​

10. Changes to This Policy

​

I may update this Privacy Policy from time to time. The latest version will always be available on this page.

bottom of page